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FAQ's

The Gardens at Felician Village Independent Living

What services and amenities are offered at The Gardens?

• All appliances, including stove, refrigerator, microwave, garbage disposal, washer and dryer
• Individual heating and air conditioning thermostats
• Building and grounds maintenance, including lawn care and snow removal
• A private patio or balcony overlooking a garden setting
• Secure, heated underground parking
• Religious and pastoral care for all beliefs
• Exercise/fitness center
• In-house library with Internet access
• Convenience store
• Massage therapy
• Beauty/barber shop
• Bistro - Casual dining
• Formal Dining Room
• Private, centrally located lodge for parties and social activities
• Guest suite for guests
• Apartment and security monitoring system

What floor plans and apartment sizes are available at The Gardens?
Choose from 1-, 2- or 3-bedroom apartments or garden homes.

1 bedroom, 1 bath apartment – 840 square feet
(Room sizes may vary, depending on location)

• Living room: 14' x 11'
• Dining room: 14' x 8.5'
• Master bedroom: 13.5' x 13'
• Kitchen: 9' x 11'
• Large bathroom
• Laundry room in apartment
• Private patio or balcony

2 bedrooms, 2 bath apartment – 1,080 square feet
(Room sizes may vary, depending on location)

• Living room: 14' x 11'
• Dining room: 14' x 8.5'
• Master bedroom: 13' x 11'
• Guest bedroom: 12' x 12'
• Kitchen: 9' x 11'
• Two bathrooms
• Laundry room in apartment
• Private patio or balcony

3 bedrooms, 3 bath apartment – 1,440 square feet
(Room sizes may vary, depending on location)

• Living room: 14' x 11'
• Dining room: 14' x 8.5'
• Master bedroom: 13' x 17'
• Guest bedroom: 13' x 11'
• Guest bedroom: 12' x 12'
• Kitchen: 9' x 11'
• Three bathrooms
• Laundry room in apartment
• Private patio or balcony

Garden homes – Our garden homes are available with 1-, 2- and 3 bedrooms, ranging from 780 to 1,388 square feet. They feature:

• Living room
• Dining room
• Master bedroom
• Additional guest bedroom(s)
• Complete electric kitchen
• Bathrooms
• Laundry/Utility room
• Private garages
• Private patio

Is transportation to the store/doctor available?
The Gardens does not provide transportation for residents. There is a sheltered bus stop at the end of the driveway on 18th Street. You can pick up a list of the bus routes in the Gardens office. Assist to Transport, a local company, is also available. They charge only $2.00 per trip anywhere in town.

Do you allow pets?
Pets are allowed in the garden homes, but not in the garden apartments. Pets are allowed to visit, but must be on a leash at all times.

Are dining services included?
Yes, dining services at The Gardens include a full meal in the Dining Room from 4:30pm to 6:30pm seven days a week. The Bistro is open from 10 am until 7 pm, for light meals, snacks and beverages. Heart-healthy meals are served every day at lunch.

Can I meet my spiritual needs at The Gardens?
Felician Village provides religious and pastoral care support for all faiths. We offer:

• A private reflection room
• Daily mass at the adjoining St. Mary's
• Daily rosary devotion

The Court at Felician Village
Assisted Living/Residential Care Apartment Complex (RCAC)

What is assisted living? What is RCAC?
Assisted Living is a combination of housing, personalized support services and health care to meet the needs of people requiring assistance with the activities of daily living.

The Wisconsin Department of Health & Family Services defines Residential Care Apartment Complexes as “independent apartment units in which the following services are provided: room and board, up to 28 hours per week of supportive care, personal care and nursing services.

The Court is the ONLY state-certified RCAC in Manitowoc County, which ensures that we provide the highest quality of care. Plus we can help meet your future needs with our unique campus setting. No one else in the area offers a more comprehensive senior living community.

How do I know when to consider assisted living options?
When you or a loved one begins experiencing difficulty performing the daily tasks of living such as preparing and eating balanced meals, dressing, grooming, maintaining proper hygiene, housekeeping, and monitoring and administrating medication, it may be time to consider assisted living options. The purpose of assisted living is to support the individual in maintaining as much independence as possible.

What services and amenities are available at The Court?

• 24-hour, on-site caregivers
• Nursing services, including health monitoring, medication administration and management
• Personal care/assistance with activities of daily living, including dressing, eating, bathing, grooming, toileting, transferring and assistance with ambulation/mobility
• Therapy services, including speech, occupational, and physical therapy
• Religious and pastoral care for all faiths
• Emergency response system
• Assistance with access to medical services
• Apartment appliances, including a stovetop, microwave and refrigerator
• A continental breakfast and two delicious meals served daily in a private dining room
• Beauty/barber shop
• Coffee/snack shop
• Housekeeping and laundry services
• Social and recreational activities, including crafts, bingo, card parties, special events and big screen TV

Do you allow pets?
Pets are not permitted to live at The Courts.

What floor plans and apartment sizes are available at The Gardens?
Each unfurnished apartment at The Court includes a stovetop, microwave, refrigerator, distinct living and sleeping areas, and a handicapped accessible bathroom with shower.

• Standard one bedroom – 473 square feet
• Large one bedroom – 549 square feet
• Two bedroom – 954 square feet

Can I meet my spiritual needs at The Court?
Felician Village provides religious and pastoral care support for all faiths. We offer:

• A chapel
• Daily mass
• Catholic and Protestant services

What is the process or procedure for moving in?
After touring and deciding to make The Courts your home, our Resident Care Manager will assess the appropriate level of care you will need. An identifying information questionnaire along with a physical exam by your doctor will be required. The process may take up to seven days to complete.

Once it is determined that your needs can be met at The Court, you will sign a lease and be given the keys to your new home. You are then able to make arrangements with family or a commercial service to move your personal furniture and belongings into the apartment.

The Villas at Felician Village
Assisted Living/Community Based Residential Facility (CBRF)

What is assisted living? What is CBRF?
Assisted Living is a combination of housing, personalized support services and health care to meet the needs of people requiring assistance with the activities of daily living.

The Wisconsin Department of Health & Family Services defines a Community Based Residential Facility as “a place where 5 or more unrelated people live together in a community setting. Services provided include room and board, supervision, support services, and may include up to 3 hours of nursing care per week.”

The Villas are a Class C, non-ambulatory care facility governed under HFS 83 regulations, which ensures that we provide the highest quality of care. Plus we can help meet your future needs with our unique campus setting.

What services and amenities are offered at The Villas?

• 24-hour professional staff on duty
• Medication management
• Health monitoring services
• Incontinence support
• Health and wellness promotion, including exercise and self mobility
• Assistance with access to medical services and therapy
• Assistance with personal activities of daily living, including bathing, dressing, grooming, toileting, transferring and ambulation/mobility
• Availability of amenities of Felician Village, including a beauty/barber shop, gift shop and coffee/snack shop
• Annual assessments and care review
• Three meals per day, including snacks and specialized diets (with physician order)
• Housekeeping and personal laundry services
• Religious and pastoral care for all faiths
• Social and recreational activities, including crafts, bingo, card parties, special events and outings
• Free cable television

What accommodations are provided at The Villas?
The Villas offer a secure and supportive living environment. Each private bedroom includes:

• Free cable television
• Housekeeping services
• Linen changes
• Handicapped accessible bathroom

Residents enjoy the Villa's galley kitchen, beautiful living room, spacious dining room, featuring family style meals, activity room and outdoor patio. The Villas are equipped with fire and smoke detection systems. Entrance doors are secured from 7 pm until 7 am.

Do you allow pets?
Pets are not permitted to live at the Villas.

What is the process or procedure for moving in?
After touring and deciding to make your home at The Villas, you will be asked to complete an assessment first by Manitowoc County Human Service Department and then an assessment will be done by our Resident Care Manager to determine if we can appropriately meet your needs and determine your level of care. You will complete an identifying information questionnaire and have a physical exam by your doctor. The process can generally be completed within seven days.

Community Options Program funding may be available. For more information, please contact the Manitowoc County Human Service Department at (920) 683-4230.

St. Mary's at Felician Village
Long-term nursing care and Next Step transitional rehabilitation services

Would I share my room with another resident?
No, all the rooms at St. Mary's are private.

How do I pay for care at St. Mary's?
If we can meet a resident's medical and nursing needs, we will accept him or her into our facility regardless of payer source. We are certified for and accept Medical Assistance (Medicaid) and Medicare. We also accept private insurance and private pay sources.

Are you Medicare certified?
Yes, all 191 beds are Medicare certified. This means residents who are temporarily hospitalized will retain their room. We also offer Next Step, a specialized, post-acute unit for residents focused on going home.

Do you accept a resident with Alzheimer's disease?
Yes, St. Mary's has a specialized unit for residents who have memory problems as a result of Alzheimer's or other dementia.

Do you provide rehabilitation for people who are not residents?
Anyone in need of extended rehabilitation following a hospital stay may reside temporarily at St. Mary's for Next Step services. Next Step residents are given a private room in a unit dedicated to their short-stay as they receive physical therapy, occupational therapy and/or speech and language pathology.

May I bring personal items from home?
Of course, St. Mary's becomes the resident's home. We encourage families to bring a favorite chair, clothing, pictures and similar items.

Do you offer activities in the evening and weekends?
Yes we do! Please visit our Calendar of Events under Our Services for a full list at each facility.

Can my pets come to visit?
Pets are always welcome and we encourage they visit often. Many residents keep treats in their rooms in anticipation of days in which Therapy Dogs visit as well as when residents' pets come to visit.

May I have a beer or drink before dinner like I would at home?
Yes, so long as your doctor approves. Occasionally, "happy hour" is organized for the residents.

What is the process or procedure for moving in?
Because of the variety of resident health conditions, physical needs, insurance requirements and individual circumstances, we recommend contacting our admissions staff directly for more specific information. Please contact Tracy Reinhard, Director of Resident Services, at 920-684-7171, ext 231.

Transitional Care Services

What are transitional care services?
These are rehabilitation services designed to help those recovering from surgery, illness or injury. In most cases, these are services for those people requiring rehabilitation before returning home from a hospital stay; hence the term “transitional”. Our name for these services is Next Step. We provide the transition between hospital and home.

What types of services are included in transitional care services?
The services provided include physical therapy, occupational therapy and speech and language pathology. The specific therapy programs are based on each person's individual needs as prescribed by their physician.

What is the difference between "Next Step" transitional services and St. Mary's?
St. Mary's extends long-term skilled nursing care to residents and “Next Step” units deliver short-term—up to 6 week—rehabilitation care services to guests in transition between hospital and home.

Next Step units feature private rooms on a dedicated unit of St. Mary's. Each of the newly furnished Next Step rooms is equipped with a telephone, wall-mounted TV and VHS player. Guests are steps away from the dining room/lounge area where they can gather and socialize, watch a movie, or access the Internet and check e-mails. Next Step guests can choose to enjoy meals in the privacy of their own room or join others in the dining room/lounge area. A well-equipped kitchenette allows guests to prepare a beverage and snack at their leisure.

What health situations are addressed?
There is a wide variety of orthopedic, neurological, cardiology and other needs met including post-op hip replacement and repair, post-op knee replacement, post-op back surgery, stroke recovery, pain management and more.